Anton Schubert. International Tourism and Hospitality in the Digital Age brings together the best practices for growth, development, and strategic management within the tourism and hospitality industries. BLOG. Ensuring that your visitors feel that their stay is special, the better you’ll be able to differentiate yourself from your competitors. ... both analog and digital. How is the Digital Era Aiding in the Evolution of the Hospitality Industry? Press enter to search. Subscribe. Social media allows the hospitality industry to enjoy the benefits of cheap/free advertising and improvement features such as Facebook ‘Place Tips’. Living in the digital age means travelers have more resources (and distractions) than ever before. Rethinking Hospitality in the Digital Era www.couchsurfing.org “CouchSurfing” = neologism referring to the practice of moving from one friend’s house to another, sleeping in whatever spare space is available, floor or couch, generally staying a few days before moving on to the next house. Hospitality in the digital age. Guest-paid, COPE and net RevPAR are now the metrics of the digital age. Keep customers “in the know” The age of information requires just that — information. DIGITALIZATION IN THE HOSPITALITY INDUSTRY: TRENDS THAT MIGHT SHAPE THE NEXT STAY OF GUESTS TOURISM AND HOSPITALITY WEBSITES AND SOCIAL ACCOUNTS In the era of Internet and digitalization, tourists are at a click away from their preferred holyday. by Xavier Mongin 31-Jul-2019 Transforming Hospitality in the Digital Era Greg Jones WW Managing Director – Hospitality & Travel Microsoft Corporation What are the possibilities? These are some of the digital trends and challenges I see impacting the hospitality industry right now. Hospitality Communications in the Digital Age The success of hospitality communications is riding on how well we interpret the past, adapt in the present and prepare for the future. Overall digital technologies are improving the hospitality industry by increasing their channels of engagement and thereby opening up new methods of communication with their customers. The digital revolution has impacted the way businesses operate and thrive, including the hospitality and tourism industries. Add to Calendar Add to Calendar. 18 Dec 2020 @ 08:30 to 16:00 Luang Prabang ECCIL EuroCham Laos together with J&C Marketing, are planning to organize a 1-day training on “Marketing in the Digital Era for Hospitality & Tourism” with the objective to support business owners and Marketing managers to optimize Digital tools usage in the most efficient and economic way. Add this event to any of these calendars. As designers, we look at the ways our design for hospitality can accommodate technological evolution intelligently to bring value to the guest and our client. 45% of hotels expect to have a first AI solution in place by 2020.2 Their digital experiences should be seamlessly intertwined with warm and personal hospitality experiences. Check-in. Digital technology is making its way into every aspect of the industry: hotel operations, guest services, communications, revenue management, distribution, CRM and marketing. Get started by going social. You might remember when electronic property management systems and online hotel reservations were new, edgy concepts. Just learn how to leverage the technology they’re already using. How can you draw their attention when they’re making plans? Customers … 20 Ways Event-Focused Hotel Employees Can Elevate Hospitality There’s a lot you can do to collaborate with event planners. Digital marketing has to be an indispensable part of the marketing strategy for any hotel business in the current technology era. In a transformative era, hoteliers are succeeding and evolving through technology — and greater efforts can lead to greater profitability. Two interesting things happened to me recently. Long Island City Hospitality & Restaurant Committee. Now … Digital Age Networking in Hospitality 4 Augmented intelligence In their battle to differentiate, hospitality leaders will use the power of Artificial Intelligence (AI) to distinguish and obtain guest analytics for further personalization. The Link Between Great Technology and Great Associates One of the areas where I spend most of my time is with clients, partners and my team on how to shift an organizations’ culture to embrace opportunities for service excellence created by technology. Hospitality in the Digital Age. Recognition technology is one of the most important emerging tech trends in general, but its potential uses in the hospitality industry are especially interesting. What Guest Loyalty in the Digital Era Really Means By Christopher Kronenthal, President and CTO at FreedomPay - 09/23/2019 Get great content like this right in your inbox. We entered the digital era years ago but the magnanimity… The International Journal of Tourism and Hospitality Management in the Digital Age (IJTHMDA) aims to be a pivotal reference source for emerging research, concepts, and managerial solutions within the hospitality and tourism industry with an emphasis on the impact of technology on consumer behavior, service demand and delivery, and customer experience. The changing role of people management in the digital age 2 Digital has been a driving force of change across industries; and the transformation is accelerating – it took five years for Apple to transform the music industry while Uber and Airbnb profoundly reshaped the transportation and hospitality sectors in less than two years. How hospitality has thrived in the digital age | EY - Global How hospitality has thrived in the digital age In a transformative era, hoteliers are succeeding and evolving through technology — and greater efforts can lead to greater profitability. I watched a really great movie called Hotel Budapest (highly recommended) and I started working as a consultant for a Hotel brand. Best Practices, Travel & Hospitality How Hilton Transforms Hospitality in the Digital Age We recently spoke with Wesley Albaugh, Manager of Personalization for Hilton, to discuss Hilton’s top priorities, approaches to personalization, and remaining competitive in the evolving hospitality industry. Therefore, we can see that blockchain technology can bring the hospitality sector to an entirely new digital age. The way we purchase and consume hospitality services is changing dramatically as the hotel industry in Sri Lanka transforms its offerings, products, services and infrastructure to meet the needs of the digital age. Home Digital Era for hospitality post-COVID 19. The digital age places a larger emphasis on hospitality. Krish. 09-12-2015 Innovation & Design. An important question to ask is how well prepared your hotel property is for a restart in Hospitality 2.0 in the post Covid-19 era. By Dave George, Chief Technologist and President of Pryme Radio - 7.15.2019 Advancing hospitality in the digital age May 8, 2014. Thursday, June 27, 2019 (9 AM - 11 AM) Jun 27th . To discuss the implications of these changes, the Queens Chamber of Commerce’s Hospitality Committee assembled a panel of experts on June 27 at LaGuardia Community College. How hospitality has thrived in the digital age Skip to the content E- tourism has brought big old renowned tourism organizations on the same page with the new, small, local companies. In particular, biometrics is being used to usher in a new age of seamless authentications, and this could benefit hotel processes and customer purchases.For example, imagine if finger print or facial recognition technology could be used in your hotel to unlock rooms. In this article, we have compiled the top digital marketing trends in the hospitality industry in 2019 and beyond. In 1997, the hotel became the first Moroccan business with an online presence thanks to the advice of a forward-thinking collaborator. In the above examples, both Hotel A and B have opportunities to improve. It’s simple. Hospitality in the Digital Age If you’re a hospitality executive, this guide’s for you. And, striking the right balance between technology and human touch isn’t as straightforward as it seems. La Maison Bleue’s brand might be steeped in tradition, but the El Abbadi family has fully embraced the digital age. April 15, 2020. 11/2/2015 2 Impactful Innovation Becoming more responsive Transforming to a digital Enhancing the customer experience business. Here are some guidelines for building a culture of superior service in the digital age. Business continuity and digital transformation are fundamental to the resurgence of the hospitality industry in this post-health crisis era. Registration for this event is now closed. The hospitality industry has also witnessed a digital revolution and tried to cope with it. Today’s hospitality is being transformed into a 100% digital technology-enabled industry powered by online, mobile, cloud, IoT, AI and blockchain tools and applications. 9 AM - 11 AM 1561640400. Serving up New Loyalty in the Digital Era. Hospitality in a Digital Age Published on January 4, 2016 January 4, 2016 • 16 Likes • 2 Comments. For our special report, “ Road to 2025: Hospitality in the Digital Era ,” we examine disruption at every point in … 2019. Who knew that responsive digital platforms would become a must-have for managing every aspect of your hospitality business? Digitalization has left no industries untouched with its miraculous advancements, and one of the sectors that have experienced a whole new level of digital advancement is none other but the hospitality sector. 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